个人资料收集声明
《个人资料收集声明》
Personal
Information Collection Statement
1.
用户信息保护指引
User information
protection policy
1.1 交通银行股份有限公司澳门分行（「本行」），尊重客户之私隐，而且会采取一切合理措施确保客户之个人资料受到保护。以下本行将通过《个人资料收集声明》（「本声明」）向阁下说明在使用本行的应用程序产品与/或服务时如何收集、使用、保存和共享这些信息，以及本行为阁下提供的存取、更新、删除和保护这些信息的方式。本行亦会采取一切合理措施以确保本行所收集、保留及提供之客户个人资料为准确的。本行若察觉其记录有任何不准确之处，将迅速采取措施以作出适当的修正。
Bank
of Communications Co., Ltd. Macau Branch (hereinafter “the Bank”) respects
the privacy of its customers and will take all reasonable measures to protect
the privacy of the personal information of customers. Through this “Personal
Information Collection Statement” (hereinafter “the Statement”), the Bank shall
inform you of the collection, use, retention and sharing of such information
when using the Bank's application and/or services, and the ways in which the
Bank will provide you with access to, update, delete and protect such information.
The Bank will also take all reasonable measures to ensure that the personal
information collected, retained and provided by the Bank is accurate. If the
Bank becomes aware of any inaccuracies in its records, it will take prompt
action to make appropriate amendments.
1.2 《个人资料收集声明》适用于本行所有应用程序产品与/或服务，而网上银行则适用《电子银行客户服务协议》以及《个人资料收集声明》中没有冲突的部分。
The “Personal
Information Collection Statement” applies to all of the Bank's application
and/or services. The “E-Banking Customer Service Agreement” and the non-conflicting
parts of the “Personal Information Collection Statement” shall apply to the
online banking.
1.3 当阁下开始使用本行的应用程序时，即等于同意接受下列由本行适时议定的各项条款之约束。如阁下于该等条款作出修订后，仍同意继续使用本应用程序，即视作阁下已接受有关条款的修订及受其所约束。若阁下不同意下列条款，请立刻停止使用本行的应用程序。
By commencing use
of the e-Banking Services, you agree to be bound by the following terms and
conditions set by the Bank, from time to time. If you continue to use the
service after these terms have been amended, you will be deemed to have
accepted and be bound by the amendments to these terms. If you do not agree to
the following terms and conditions, you should cease using the Bank's e-Banking
Services immediately.
1.4 本行所有信息、数据、意见及服务的对象仅限于居住于澳门特别行政区（"澳门"）的个人或营业地点设于澳门的公司，并不拟提供予其他司法管辖区之人士或法人使用。除非得到本行授权并且为本行的母公司(「交通银行股份有限公司」)及其下的所属子公司或受认可的机构的要求，否则本行将不会为任何未获授权人士，组织或机构提供任何有关用户的信息。
All information,
data, opinions and services are intended for use by individuals residing or
having their place of business in the Macau Special Administrative Region
(hereinafter "Macau") only and are not intended for use by persons or
legal entities in other jurisdictions. The Bank shall not provide any user’s
information to any unauthorised person, organisation or institution, unless
otherwise authorised by the Bank and requested by the Bank's parent company
("Bank of Communications Co., Ltd") and its subsidiaries or
authorised institutions.
1.5 客户在使用本应用程序中产生，上传及发起交易等的数据和个人资料，将被传送到本行位于中国内地的服务器以进行后续处理和数据回传。
The data and
personal information generated, uploaded and initiated by the customer in using
the application will be transmitted to the Bank's server in Mainland China for
subsequent processing and data return.
1.6 「本声明」适用澳门法律，并按照其解释，任何争议须受澳门法院管辖。
This Statement
shall be governed by and construed in accordance with the laws of Macau. Any
dispute shall be subject to the jurisdiction of the courts of Macau.
2.
收集个人资料的种类、目的及内容
Type, Purpose and
Content of Personal Information Collected
2.1 阁下在使用本行的应用程序的过程中，应用程序会收集阁下在使用服务时主动提供或因为使用服务而产生的相应信息，用以向阁下提供服务、优化本行的服务以及保障阁下的账号安全。
In the course of
your use of the Bank’s application, it will collect corresponding information
that you provided or generated while using the services, for the purpose of
providing services, optimising the Bank’s services and securing your account.
2.2 当阁下使用本行的应用程序时，为保障阁下能正常使用本行的服务，维护本行服务的正常运行，改进及优化本行的服务体验以及保障阁下的账户安全，本行会收集阁下的智能通讯设备的如下日志信息：设备型号、操作系统、设备标识符、登陆IP地址、接入网络的方式、类型和状态、网络质量数据、操作日志、服务日志信息等。
2.1 When you use
the Bank’s application, the Bank will collect the following log information in
your smart communication device: device model, operating system, device
identifier, login IP address, network access method, type and status, network
quality data, operation log, service log information, etc., in order to protect
the normal use of the Bank’s services, maintain the normal operation of the
Bank’s services, improve and optimize the Bank’s services experience and
protect the security of your account.
2.3 当阁下使用本行应用程序服务时，为保障阁下正常使用本行的服务，维护本行服务的正常运行，改进及优化本行的服务体验以及保障阁下的账号安全，本行可能需要阁下授权使用阁下的如下个人权限：
In order to
protect your normal use of the Bank's Services, to maintain the normal
operation of the Bank's Services, to improve and optimise the Bank's service
experience and to protect the security of your account while using the Bank's
application services, the Bank may require the authorisation for the use of
your personal licence as follows:
l 相机：用于人脸身份认证、远程开户等功能。
Camera: used for
face authentication, remote account opening, etc.
l 相簿：用于存储和调取身份证件图片等功能。
Photo album: for
functions such as storing and retrieving pictures of identity documents.
l 定位：用于获取用户位置，自动提供相应地区服务以及网点地图等功能Location:
for obtaining the user's location and automatically providing services in the
corresponding area and a map of the site, etc.
l 生物认证：用于登录的指纹/Face
ID、远程开户等功能。
Biometric
authentication: Fingerprint/Face ID for registration, remote account opening,
etc.
该类授权信息属于敏感信息，用于辅助完善特定服务，阁下可以选择拒绝授权本行使用这些信息。拒绝提供这些信息仅会使阁下无法使用相对应的授权功能，但不影响阁下正常使用应用程序的其他功能及服务。
Such authorisation information is
sensitive information and is used to assist in the completion of specific
services. You may refuse to authorise the Bank to use such information. Refusal
to provide such information will only prevent you from using the corresponding
authorised functions but will not affect your normal use of the other functions
and services of the application.
为遵守下列各事项或与该等事项有关而履行本行的责任、要求或安排（不论强制或自愿性质），本行可能使用阁下的个人资料，而不一定事先取得阁下的授权。
The Bank may use your personal information
without necessarily obtaining your prior authorisation in order to comply with
our obligations, requirements or arrangements (whether mandatory or voluntary)
in respect of or in connection with each of the following matters.
2.4 阁下同意数据当事人的数据将可能用于下列用途及向有关第三方披露或转移(不论在澳门境内或转移至澳门境外)：
You agreed that
the data of the Data Subject may be used and disclosed or transferred (whether
transferred within Macao or transferred outside Macao) to relevant third
parties for the following purposes:
2.4.1处理银行/金融服务及信贷便利的申请；
Processing
applications for banking/financial services and credit facilities;
2.4.2提供服务和信贷便利给数据当事人之日常运作；
The day-to-day
operation of the provision of services and credit facilities to the Data
Subject;
2.4.3在数据当事人申请信贷时进行的信贷调查，及每年进行一次或以上的定期或特别审查；
The credit checks
conducted at the time of the Data Subject's application for credit and periodic
or special reviews conducted once or more per year;
2.4.4编制及维持银行的信贷评分模式；
The development
and maintenance of the Bank's credit scoring model;
2.4.5提供参考数据(状况查询)；
The provision of
reference information (status enquiries);
2.4.6协助其他财务机构作信用检查及追讨债务；
Assisting other
financial institutions in the credit checks and debt recovery;
2.4.7确保数据当事人维持可靠信用；
The purpose to
ensure that the Data Subject maintain reliable creditworthiness;
2.4.8 设计为数据当事人使用的财务服务或有关产品；
The design of
financial services or related products for the Data Subject;
2.4.9推广服务、产品及其它目标(而银行或会获得报酬)；
The marketing
services, products and other subjects (for which the Bank may be remunerated).
2.4.10
确定银行对数据当事人或数据当事人对银行的负债款额；
Ascertain the
amount of indebtedness of the Bank to the Data Subject or of the Data Subject
to the Bank;
2.4.11
执行数据当事人向银行所负的义务，包括但不限于向数据当事人及就数据当事人的义务提供抵押的人士追收欠款；
Enforce the
obligations of the Data Subject to the Bank, including but not limited to the
recovery of the outstanding
contribution from the Data Subject and the person that is obliged to provide
security to the Data Subject;
2.4.12
因银行集团公司之间的内部监管、统计之用途；
The internal
supervisory, statistical purposes between companies in the banking group;
2.4.13
履行根据下列适用于银行或银行集团公司被期望遵守的就披露及使用数据的义务、规定或安排：
the performance of
obligations, regulations or arrangements of the Bank or Bank Group Company
regarding disclosure and use of information that are applicable under the
following circumstances:
2.4.14
执行不论于澳门境内或境外及不论目前或将来存在的对其具法律约束力或适用的任何法律规定，(如税务条例及其包括有关自动交换财务帐户数据的条文)，或执行对其具约束力的法院指令；
The enforcement of
any legal provisions binding on or applicable to it whether within or outside
Macao and whether now or in the future (e.g. tax regulations and their
provisions including those relating to the automatic exchange of financial
account data), or the enforcement of court orders that are binding;
2.4.15
执行不论于澳门境内或境外及不论目前或将来存在的任何法律、监管、政府、税务、执法或其他机关，或金融服务供货商的自律监管或行业组织或协会，所作出或发出的任何指引或指导(如由澳门财政局所发出或提供包括有关自动交换财务帐户数据的指引或指导)；
The enforcement of
any guidelines or guidance issued or given by any legal, regulatory,
governmental, tax, law enforcement or other authority, whether within or
outside Macau and whether now or in the future, or by self-regulatory or
industry bodies or associations of financial services providers (e.g.
guidelines or guidance issued or given by the Financial Services Bureau of
Macau including those relating to the automatic exchange of financial account
data).
2.4.16
银行或银行集团公司因其位于的司法管辖区、或所从事的金融、商业、业务或其他利益或活动，而向有关的本地或外地的法律、监管、政府、税务、执法或其他机关，或金融服务供货商的自律监管或行业组织或协会履行所承担或被彼等施加的任何目前或将来的合约或其他承诺；
The performance by
the Bank or its banking group company of any present or future contractual or
other commitment undertaken or imposed by it to the relevant local or foreign
legal, regulatory, governmental, tax, law enforcement or other authority, or self-regulatory
or industry body or association of financial service providers, in connection
with the jurisdiction in which it is located or the financial, commercial,
business or other interests or activities in which it is engaged;
2.4.17
遵守银行集团为符合制裁或预防或侦测清洗黑钱、恐怖分子融资活动、逃税或其他非法活动的任何方案就于银行集团内共享资料及信息及/或数据及信息的任何其他使用而指定的任何义务、要求、政策、程序、措施或安排；
Complying with any
obligations, requirements, policies, procedures, measures or arrangements
specified by the banking group for the sharing of information and data and/or
any other use of information and data within the banking group for the purpose
of complying with any programme for the sanctioning or prevention or detection
of money laundering, terrorist financing, tax evasion or other illegal
activities;
2.4.18
使银行或银行集团公司的承让人或有意承让人评核是否进行转让行为，以及使银行或银行集团公司的参与人或附属参与人对数据当事人的权利及/或责任进行评核是否参与或附属参与有关交易；
The assignee or
intended assignee of the Bank or the banking group company, to assess whether
or not to proceed with the transfer; and enable a participant or sub-participant
of the bank or bank group company towards the rights and/or obligations
of the Data Subject to assess whether participate or sub-participate in
the transaction.;
2.4.19
与接受银行所发信用卡的商户及由银行提供联营//私人标志信用卡服务的实体(分别为「商户」或「联营实体」)交换数据；
The exchange of
information with merchants who accept credit cards issued by the Bank and
entities to which the Bank provides affiliated/private label credit card
services ("merchants" or "affiliated entities"
respectively)
2.4.20
就任何信用卡交易与商户的收单财务机构核实资料当事人；银行集团风险管理用途
Verifying the Data
Subject with the merchant's acquiring financial institution in respect of any
credit card transactions; for risk management purposes of the banking group;
作为维持数据当事人的信贷记录或其他记录，不论数据当事人与银行是否存在任何关系，以作现在或将来参考用途；及与上述有关的用途。
For the purpose of maintaining credit or
other records of the Data Subject, whether or not the Data Subject has any
relationship with the Bank, for present or future reference purposes; and in
connection with the foregoing.
3.
信息的存储
Storage of the
Information
3.1 本行会按照澳门特别行政区政府的相关法律法规及监管规定要求妥善保存阁下的用户信息。一般而言，本行仅为实现对客服务所必需的时间保留阁下的用户信息，例如：手机号码、电邮。无论阁下是否使用手机银行服务，本行需要在注销银行户口后7年内一直保存阁下的手机号码及电邮。
The Bank will
retain your information in accordance with the relevant laws, regulations and
regulatory requirements of the Government of Macau Special Administrative
Region. In general, the Bank will only retain your user information, e.g.
mobile phone number, email, for as long as is necessary for the implementation
of our customer services. The Bank is required to retain your mobile phone
number and email for a period of 7 years from the date of cancellation of your
bank account, irrespective of whether you use the mobile banking service or
not.
3.2 当本行的产品或服务发生停止运营的情形时，本行将以电邮、短讯、本行网站之公告、公告等形式通知阁下，并依据相关法律规定，在合理的期限内删除阁下的用户信息。
In the event that
the Bank's products or services are discontinued, the Bank will notify you by
email, SMS, notices on the Bank's website, announcements, etc. and will delete
your user information within a reasonable timeframe in accordance with the
relevant legal requirements.
3.3 如客户选用本行的远程开户功能，客户需要在过程中提供生物认证信息如人脸照片，以供澳门身份证明局方面进行辨认和查验是否为客户本人操作。当中所用到的人脸照片将在远程开户完成前进行加密保存，该人脸照片的存储仅用于当客户远程开户失败时本行对资料的查阅。远程开户完成后6个月内客户如没有提出申诉，人脸照片将会从数据库删除。
If you choose to
use the Bank's remote account opening function, you will be required to provide
biometric information such as a face photo for identification and verification
by the Identification Department of Macau. The face photo used will be
encrypted and stored confidentially before the remote account opening process
is completed. The face photo will only be stored for the Bank's access to the
information if the remote account opening process fails. If no complaint is
made within 6 months of the completion of the remote account opening, the face
photo will be deleted from the database.
4.
信息的安全保护
Security of
information
4.1 本行为阁下的信息安全提供保障，以防止信息的丢失、不当使用、未经授权访问或披露。
The Bank
safeguards the security of your information against loss, misuse, unauthorised
access or disclosure.
4.2 阁下知悉透过网络渠道收集及传递个人资料，具有在网络上泄露个人资料之风险。
You are aware that
the collection and transmission of personal information through online channels
has the risk of disclosure of personal information on the internet.
4.3 本行将在合理的安全水平内使用各种安全保护措施以保障信息的安全。例如，使用加密技术、匿名化处理等手段来保护阁下的用户信息。
The Bank will use
various security measures within a reasonable level of security to protect the
security of information. For example, using encryption technology,
anonymization and other means to protect your user information.
4.4 本行将不断提升技术手段以加强安装在阁下设备端应用程序的安全性，以防止阁下的用户信息泄露。例如，本行为了安全传输将对交易信息进行加密工作。
The Bank will
continue to enhance the security of the applications installed on your device
to prevent the disclosure of your user information. For example, the Bank will
encrypt transaction information for secure transmission.
4.5 本行建立专门的管理制度、流程和组织以保障信息的安全。例如，本行严格限制访问信息的人员范围，要求他们遵守保密义务，并进行审计。
The Bank has
established special management systems, processes and organisations methods to
protect the security of information. For example, the Bank strictly limits the
scope of persons accessing information, requires them to comply with confidentiality
obligations, and conducts audits.
4.6 若发生用户信息泄露等安全事件，本行会启动应急预案，阻止安全事件扩大，并以电邮、短讯、本行网站、公告等形式告知阁下。
In the event of a
security incident such as a breach of user information, the Bank will activate
the contingency plan to prevent the security incident from expanding and inform
you by email, SMS, the Bank's website, announcements etc.
5.
客户个人信息的使用方式
Instructions of
the Use of Personal Information
5.1 本行将使用阁下的相关信息，旨在遵守法律法规和监管规定，了解阁下的需求，建立、检阅、维护、发展本行与阁下的关系。本行可能会收集的个人信息的范围主要包括：阁下使用应用程序的频率、崩溃数据、总体使用情况、性能数据以及应用程序的来源。本行不会将本行存储在分析软件中的信息与阁下在应用程序中提供的任何个人身份信息相结合。
The Bank will use
your information in order to comply with legal and regulatory requirements, to
understand your needs, and to establish, review, maintain and develop the
relationship between the Bank and you. The scope of personal information the
Bank may collect includes, among others, the frequency of your use of the
application, crash data, aggregate usage, performance data and the source of
the application. The Bank will not combine the information stored in the
analytics software with any personally identifiable information that you
provided in the application.
5.2 本行或对阁下的信息进行综合统计、分析加工，以便为阁下提供更加准确、个性、流畅及便捷的服务，或帮助本行评估、改善或设计产品、服务及运营活动等。
The Bank may
aggregate, analyse and process your information in order to provide you with
more accurate, personalised, smooth and convenient services, or to assist the
Bank in evaluating, in improving or in designing products, services and
operational activities.
5.3 如本行使用阁下的用户信息，超出了与收集时所声称的目的及具有直接或合理关联的范围，本行将在使用阁下的用户信息前，将通过在线或短讯通知等方式再次向阁下告知并征得阁下的明确同意。
If the Bank uses
your user information beyond the purposes for which it was collected and to
which it is directly or reasonably related, the Bank will inform you again and
obtain your express consent by means of online or SMS notification before use
of your user information.
6.
管理个人信息
Management of
Personal Information
6.1 阁下可通过本行分行网点和网上银行查询个人信息或提交对个人信息进行更新的申请，法律法规及监管规定另有规定的除外。
Unless otherwise
stipulated by laws, regulations and regulatory requirements, you may access
your personal information or submit an application for updating your personal
information through the Bank's branch network and online banking.
6.2 以下情形中，阁下可向本行提出删除个人信息的要求：
l 如果阁下认为本行处理个人信息的行为违反法律法规及监管规定。
l 如果阁下认为本行收集、使用阁下的个人信息，却未征得阁下的同意。
l 阁下不再使用本行的产品或服务，或注销账户。
You may request the Bank to delete your
personal information in the following circumstances:
l If you believe
that the Bank's handling of personal information is in breach of laws,
regulations and regulatory requirements.
l If you believe
that the Bank has collected or used your personal information without your
consent.
l If you no longer
use the Bank’s products or services or cancel your account.
6.3 阁下可以通过手机系统对授予应用程序调用阁下手机的相机、相簿、定位、读取指纹/面孔登录等权限进行查询，并随时更改或撤回相应权限。拒绝授予这些权限会使阁下无法使用应用程序中对应的功能，但不影响阁下正常使用应用程序的其他功能。阁下还可以使用应用程序来查询、修改各类设置。在阁下修改设置之前，本行会验证阁下的身份。阁下登录应用程序后，可以进行以下设置于更改：登录管理——为阁下提供与登录相关的设置功能，包括开通或关闭指纹/面孔方式登录、修改登录密码等。
You can check the
permissions granted to the application for accessing your mobile phone's
camera, photo album, location, fingerprint/face-based login, etc. through the
mobile system, and change or withdraw the corresponding permissions at any
time. Refusal to grant these permissions will prevent you from using the
corresponding functions in the application, but will not affect your normal use
of the other functions of the application. You may also use the application to
query and modify various settings. The Bank will verify your identity before
you can change your settings. After you have logged in to the application, you
can change the following settings: login Management - provides you with
login-related settings, including enabling or disabling fingerprint/face-based
login, changing your login password, etc.
6.4 如果阁下无法通过上述方式访问、更新或删除阁下的用户信息，或阁下认为本行存在不当获取或使用客户信息或违反关于用户信息的约定，阁下均可通过拨打本行客户服务电话或直接前往本行分行网点，本行会在法律法规及监管规定允许的范围内，积极响应阁下的要求。本行会按照条例的规定，依从及处理一切查阅数据及改正数据要求。本行可能会先验证阁下的身份，然后再处理阁下的请求。对于那些无端重复、给他人合法权益带来风险或者非常不切实际的请求，本行有权利会予以拒绝。
If you are unable
to access, update or delete your user information through the above means, or
if you believe that the Bank has improperly obtained or used your user
information or breached the agreement in relation to your user information, you
may do so by calling the Bank's customer service number or by visiting the
Bank's branch network directly. The
Bank will respond to your requests to the extent permitted by law, regulations
and regulatory requirements. The Bank will comply with and process all data
access and correction requests in accordance with the provisions of the
ordinance. The Bank may verify your identity before processing your request.
The Bank has the right to refuse requests that are unreasonably repetitive,
pose a risk to the legitimate interests of others or are highly impractical.
6.5 尽管有上述约定，但根据澳门相关法律法规及监管规定等规定,在以下情形中，本行将可能无法响应阁下的请求：
Notwithstanding
the above agreement, in accordance with the relevant laws and regulations and
regulatory requirements of Macau, the Bank may not be able to respond to your
request in the following circumstances:
l 与个人信息控制者履行法律法规及监管规定的义务相关的；
In connection with
the fulfilment of the personal information controller's obligations under the
laws, regulations and regulatory requirements;
l 与国家安全、国防安全直接相关的；
Directly related
to national security or national defence;
l 与公共安全、公共卫生、重大公共利益直接相关的；
Directly related
to public safety, public health or vital public interest;
l 与犯罪侦查、起诉、审判和执行判决等直接相关的；
Directly related
to the investigation, prosecution, adjudication and enforcement of judgments in
relation to crimes;
l 个人信息控制者有充分证据表明数据当事人存在主观恶意或滥用权利的；
Where the personal
data controller has sufficient evidence of subjective malice or abuse of rights
by the Data Subject;
l 出于维护资料当事人或其他个人的生命、财产等重大合法权益但又很难得到本人同意的；
Where it is
necessary to protect the significant legitimate interests of the Data Subject
or other individuals, such as life, property, etc., but where it is difficult
to obtain the consent of the individual;
l 响应数据当事人的请求将导致数据当事人或其他个人、组织的合法权益受到严重损害的；
Where responding
to the Data Subject's request would result in serious harm to the legitimate
interests of the Data Subject or other individuals or organizations;
l 涉及商业秘密的；
Where commercial
secrets are involved;
l 本行所在国家（地区）有权机关或者监管法规要求的其他情况。
In other cases
required by the competent authorities of the country (region) in which the Bank
is located or by regulatory laws and regulations.
7.
信息对外提供
External
Availability of Information
7.1 本行不会对外公开披露所收集的个人信息，如必须公开披露时，本行会向阁下告知此次公开披露的目的、披露信息的类型及可能涉及的敏感信息，并通过短讯通知等方式征得阁下的明确同意或授权。
The Bank will not
disclose the personal information that collected to the public. If public
disclosure is necessary, the Bank will inform you of the purpose of such public
disclosure, the type of information to be disclosed and the sensitivity of the
information that may be involved, and seek your express consent or
authorisation by means of SMS notification, etc.
7.2 本行应用程序向澳门本地用户提供金融服务，其产品和服务主要面向具有独立金融行为能力的成人。本行不会采集不具备独立金融行为能力的未成年人信息。
The Bank's
application provides financial services to local users in Macau and its
products and services are primarily intended for adults with independent
financial behavioural capacity. The Bank will not collect information from
minors who do not have independent financial behavioural capacity.
7.3 根据法律法规，监管政策及运营需要，本隐私政策会不定期更新。但未经阁下明确同意，本行不会削减阁下依据本隐私政策所应享有的权利。本行会通过网站、App等管道发出更新版本，并在生效前通过网站公告或以其他适当方式提醒阁下相关内容的更新。
This Privacy
Policy may be updated, from time to time, in accordance with laws and
regulations, regulatory policies and operational requirements. However, the
Bank will not diminish your rights under this Privacy Policy without your
express consent. The Bank will issue updated versions through our website, App
and other channels and will alert you to updates through website announcements
or other appropriate means before they become effective.
7.4 如阁下对本隐私政策或用户信息的相关事宜有任何疑问、意见或建议，可以通过拨打本行00853
880 95559客服热线或到本行分行网点咨询或反映意见。
If you have any
queries, comments or suggestions about this Privacy Policy or matters relating
to user information, you may make enquiries or reflect your views by calling
our customer service hotline at 00853 880 95559 or by visiting the Bank's
branch network.
8.
本行责任的限制
Limitation of the
Bank's Liability
8.1 除因本行严重疏忽或故意失责外，本行概不就以下各项负责：
阻延或干扰客户取用账户或服务，或未能使用账户或服务；或透过互联网或任何其他媒介发送讯息出现任何遗失、错误、延迟、错误指示、舞弊或未经授权的修改或截取，或服务、帐户或数据未经授权而被取用；或未能执行或执行客户的指示时出现错误；或任何软件、设备或系统出现任何错误、操作失常、中断、暂停、不足或故障；或任何可损害计算机硬件或软件功能的东西（包括任何计算机病毒）；或因终止客户的账户或终止向客户提供任何服务而产生的任何损失或损害；或其他法律容许的情况。
Except for gross
negligence or wilful misconduct on the part of the Bank, the Bank shall not be
liable for:
delay or
interference with the Customer's access to, or failure to use, the account or
the services; or any loss, error, delay, misdirection, fraud or unauthorised
alteration or interception of messages sent via the internet or any other
medium, or unauthorised access to services, accounts or data; or failure to
execute or error in executing the Customer's Instructions; or any error,
malfunction, interruption, suspension, deficiency or failure of any software,
equipment or system; or anything that could impair the functionality of the
computer’s hardware or software (including any computer viruses); or
any loss or damage arising from the termination of the Customer's Account or
any service provided to Customer; or as otherwise permitted by law.
8.2 本行毋须就第三方、政府、市场干扰或任何超出本行可控制范围的事件造成的任何损失对客户和第三方负责。就本行的作为或不作为而言，只须就严重疏忽或欺诈行为负责。本行毋须就本行有关办事处被禁止执行事务而向客户交代。
The Bank shall not
be liable to the Customer and third parties for any loss caused by third
parties, government, market disruption or any event beyond the Bank's control.
The Bank shall only be liable for gross negligence or fraud in respect of acts
or omissions of the Bank. The Bank shall not be liable to the Customer in
respect of any prohibited act of the Bank's office that is prohibited.
8.3 本行提供的任何数据仅作参考。除另有说明者外，该等资料并非要约。客户知悉本行并无就任何资料或投资结果作出陈述、保证或担保。除另有说明者外，所提供的任何价格、利率或其他报价仅作参考，并可于本行确认接受客户的要约前毋须给予通知而更改。除另有说明者外，客户应付的价格并不包括（而客户将额外支付）适用的税项、税费、交易征费、合理费用及开支。
Any information
provided by the Bank is for reference only. Unless otherwise stated, such
information shall not be treated as an offer. The Customer acknowledges that
the Bank makes no representations, warranties or guarantees regarding any
information or investment results. Unless otherwise stated, any prices,
interest rates or other quotations provided are for reference only, and may be
altered without notice to the Customer before the Bank confirms acceptance of
the Customer's offer. Unless otherwise stated, the price payable by the
Customer shall not include (and the Customer shall additionally pay) applicable
taxes, duties, levies, transaction levies, reasonable fees and expenses.
8.4 如根据任何适用法律本行须对任何损害赔偿负上法律责任，其责任将只限于该有关交易的金额，或只限于客户的直接损害金额，两者中取较低者，而该等法律责任并不包括间接损害。无论如何，该等法律责任应排除赔偿间接损害。
In the event that
the Bank is liable for any damages under any applicable law, its liability
shall be limited to the amount of the relevant Transaction or to the Customer's
direct damages, whichever is lower, and such liability shall not include
consequential damages. In any event, such liability shall exclude compensation
for consequential damages.
8.5 本声明的第8条应在适用法律所容许的范围内施行。
Article
8 of this Statement shall be enforceable to the extent permitted by applicable
law.
